Order Change & Cancellation Policy

Order Change / Cancellation Policy

So, you need to cancel or update an order. What happens? Since we are a print on demand service, we place our material orders on a daily basis. If you need to cancel and order, one of three things may happen:

Before Processing
  • If you are able to cancel your order before it beings processing, we can cancel the order free of charge.
While Processing
  • If you want to cancel the order, or wish to update/ change the order after it begins processing, we are not able to cancel the order. It is now out for printing so your custom created order has begun.
After Printing
  • If you attempt to cancel the order after it has already been printed, we are unable to cancel the order. However, if it has not shipped we can update the address to ship the order elsewhere.